Residential management software in Merida
Stop chasing payments, notices, and gate access over WhatsApp. Custodia helps gated communities in northern Merida keep the standard of security and organization that Mexico's safest city demands, live in under 24 hours.
Everything you need to manage your community
Custodia is the all-in-one platform that unifies administration, residents, and security in one easy-to-use system
Administration
Manage maintenance schedules, amenities, staff, and resident information from a central dashboard.
Resident App4 languages
Residents can generate QR codes, receive package notifications, and manage visits from their phone.
Security Control
Coordinate entries and exits, verify QR codes, and log packages with an efficient, secure system.
How a community operates here
The northern corridor: Altabrisa, Montebello, and nearby
Fast-growing private communities, many handed off by the developer to an independent management once they fill up — exactly the moment to start with an organized system from day one.
GarcĂa GinerĂ©s and Yucatán Country Club
Established communities with amenities like a pool, clubhouse, and sports areas, where digital booking prevents scheduling clashes between neighbors.
Centro HistĂłrico
Colonial estates converted into small condominiums, with particular rules given their heritage status — cases where clear communication with residents matters as much as access control.
Local challenges we already solve
Handoff from developer to community management
Many new developments in northern Merida move from developer administration to a resident-run board. Custodia organizes that handoff: resident onboarding and offboarding, fees, and rules are documented from day one.
High security expectations
Merida has a reputation as Mexico's safest city, and residents expect the same from their community. QR-based access control, no-QR entry logging for unexpected visitors, and digital visitor logs give full traceability of who comes and goes.
Personalized support over WhatsApp
We don't have an office in Merida, but support isn't a call center: you message us on WhatsApp and the same team that knows your community answers, no runaround.
A plan for every size of community
No long-term contracts, no intermediaries. Subscribe in minutes and start managing today.
View Plans & PricingFrequently asked questions
How much does Custodia cost for a property in Merida?+
Pricing depends on how many homes you manage and which features you need, with no forced contracts or middlemen. Check the plan that fits your community on our plans and pricing page.
How long does it take to set up on my property?+
Under 24 hours. We help you with the initial setup — resident onboarding, gatehouses, and rules — so your board or administrator can start using it almost right away.
Our community just moved from developer administration to a resident board — does it fit that transition?+
That's exactly the ideal moment. Custodia organizes that handoff: resident onboarding and offboarding, fees, and rules are documented from day one, without relying on whatever the developer left behind.
Is support local, or do I have to deal with someone outside Mexico?+
The support team is based in Cancun and answers you over WhatsApp, personally — no bots, no endless waits.
We also handle residential management in:
Ready to digitize your property in Merida?
Book a free demo and give your community the organization the city is already known for.